- "Funmatch" , we, "us" or "our": Refers to Funmatch Online Casino and Betting, the operator of this online gaming platform.
- "User" or "you": Refers to any individual who accesses or uses the Funmatch website, whether as a registered member or a visitor.
Includes any information that can be used to directly or indirectly identify an individual, such as name, address, email address, phone number, financial data, and other personally identifiable information.
Encompasses any operation or set of operations performed on personal data, including collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, restriction, erasure, or destruction.
Refers to small text files that are stored on your device when you access our website. Cookies help us enhance your user experience and gather certain information about your preferences and interactions.
Encompasses individuals, companies, organizations, and service providers that are not controlled or owned by Funmatch and may have access to or process your personal information in connection with our services.
. Information We Collect
We collect various types of information to provide you with our gaming and betting services, enhance your experience, and ensure regulatory compliance. The types of information we collect include:
When you create an account, make a transaction, or use our services, we may collect personal information such as:
- Full name
- Contact information (Email address, Phone number, Physical address)
- Date of Birth
- Identification documents (e.g., Driving license, Passport)
- Financial information (e.g., Payment card details, Bank account information)
We collect data related to your account, including your username, password, and security questions. This information is used to verify your identity and protect your account.
Gaming and Betting Data:
To facilitate your gaming and betting activities, we collect information related to your gameplay, including:
- Betting history
- Game preferences
- Wagering data
- Transaction records
Device and Usage Information:
We may automatically collect information about the devices you use to access our website and your usage patterns. This information may include:
- IP address
- Device type
- Browser type and version
- Operating system
- Mobile device identifiers
- Page views and navigation paths
We may collect your geolocation information, if permitted by your device settings, to ensure compliance with local gambling regulations and offer region-specific promotions and services.
We may collect and store records of your communications with us, including emails, chat logs, and customer support interactions.
Cookies and Tracking Technologies:
We may receive information about you from third parties, such as identity verification services and payment processors, to verify your identity and facilitate transactions.
Social Media Data:
If you choose to connect your Funmatch account to social media platforms or share content on social media, we may collect information from your social media profiles in accordance with your privacy settings and preferences.
- Personal Information:
. How We Collect Your Information?
We collect your information through various methods and technologies, as outlined below:
Directly from You:
You provide us with personal information when you:
- Register for an account
- Make deposits or withdrawals
- Engage in gaming or betting activities
- Contact our customer support
- Participate in promotions or contests
Automated Data Collection:
We may obtain information from third-party sources to verify your identity and facilitate transactions. These sources may include payment processors, credit reporting agencies, and identity verification services.
If you consent to location services on your device, we may collect geolocation data to ensure compliance with local gambling regulations and offer location-specific services.
Analytics and Tracking Tools:
We use analytics tools and services to gather data on user behavior, site performance, and demographics. This information helps us optimize our website and services.
We may collect and store records of your communications with us, including emails and chat logs, to provide support and address any inquiries or issues.
- Directly from You:
. How We Use The Collected Information?
- We use the information we collect for various purposes related to providing and improving our gaming and betting services, ensuring regulatory compliance, and enhancing your overall experience. The following are the primary ways in which we utilize the collected information:
To Provide and Maintain Services:
We use your personal information to create and manage your account, process transactions, and facilitate gaming and betting activities. This includes verifying your identity, handling deposits and withdrawals, and maintaining account security.
To Personalize Your Experience:
We may use your data to customize your gaming and betting experience by offering tailored promotions, game recommendations, and content based on your preferences and activity.
To Improve Our Services:
Analyzing user data helps us enhance our website, optimize game offerings, and improve the overall user experience. This includes identifying and fixing technical issues and errors.
To Comply with Legal Requirements:
We collect and process data as required by applicable laws and regulations, such as verifying your age and location to ensure compliance with gambling and betting laws.
To Prevent Fraud and Ensure Security:
We use your information to detect and prevent fraudulent activities, unauthorized access, and other security threats. This includes monitoring transactions and account activity for unusual patterns.
For Customer Support:
Your communication records with our customer support team may be used to assist you with inquiries, resolve issues, and improve our customer service.
For Marketing and Promotions:
We may use your contact information to send you promotional offers, newsletters, and updates about our services. You can manage your communication preferences, including opting out of marketing communications, in your account settings.
To Comply with Legal Obligations:
We may process your data to meet legal requirements, respond to regulatory authorities, and comply with court orders or legal processes.
For Research and Analytics:
We may use aggregated and anonymized data for research, analytics, and reporting purposes to understand user behavior and preferences.
For Business Operations:
Your data may be used for internal business operations, such as accounting, auditing, and record-keeping.
To Enforce Terms and Policies: We may use your information to enforce our Terms of Service and other policies, as well as to investigate and address violations or breaches.
. Data Use and Sharing
- We do not sell or rent your personal information to third parties for marketing purposes without your consent
- In some cases, we may share your data with trusted third parties, such as payment processors and regulators, to facilitate transactions and ensure compliance with gambling regulations.
- We take steps to ensure that third parties handling your data adhere to strict privacy and security standards.
- We may disclose your information when required by law, or legal processes, or to protect our rights, safety, or the safety of others.
These cookies are necessary for the proper functioning of our website. They enable you to navigate our site, log in to your account, and access secure areas. Without these cookies, our services may not work correctly.
These cookies collect information about how you use our website, such as which pages you visit and any errors you encounter. They help us improve our site's performance and user experience.
These cookies enhance your user experience by remembering your preferences, such as language settings and personalized content.
We use analytics tools to collect data on user behavior, demographics, and site traffic. This information helps us understand and improve our services.
We may use marketing cookies to track your interactions with our advertising campaigns, measure their effectiveness, and provide you with relevant ads on and off our website.
- Essential Cookies:
- You have the option to manage your cookie preferences. You can:
Accept All Cookies:
Customize Your Preferences:
You can adjust your cookie settings through your browser. Most browsers allow you to block or delete cookies, and you can choose to accept cookies from specific websites.
- Accept All Cookies:
. Your Rights
As a user of Funmatch Online Casino and Betting, you have the following rights regarding your personal data:
You can request access to your personal information held by us.
You have the right to correct inaccuracies in your personal data.
You can request the deletion of your personal information, subject to legal requirements.
You have the right to receive your data in a structured, commonly used, and machine-readable format.
You can request the restriction of the processing of your data in certain circumstances.
You have the right to object to the processing of your data for specific purposes, such as direct marketing.
If you've given us consent to process your data, you can withdraw it at any time.
. Data Security
We take your data security seriously. We use strong measures like encryption and access controls to protect your information. While we do our best to keep your data safe, it's essential to also safeguard your account and login details. If you ever suspect any security issues, please let us know right away. Your data security matters to us.
. Policy Changes
- Please use the "Contact Us" option for questions or complaints concerning policy changes. We respect your privacy and will try to notify you of policy changes.
. Contact Us
- Email: email@example.com
- Mailing Address: firstname.lastname@example.org